On this page
1. Introduction
Alpha L Partners LLC ("Alpha L Partners," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.alphalpartners.com or otherwise interact with us, how we use that information, and the choices you have. By using our website, contacting us, or opting in to receive messages from us, you agree to the practices described in this policy.
2. Information we collect
We collect the following categories of information:
Information you provide to us
- Contact information — your name, email address, mobile phone number, mailing address, and similar details you submit through our website forms, by phone, by email, or in person.
- Inquiry details — the content of the message or request you send us, including the service you are interested in.
- Communication preferences — your opt-in selections for SMS, email, or other communications.
Information collected automatically
- Device and usage information — IP address, browser type, device identifiers, pages viewed, and referring URLs, collected via standard server logs and, where applicable, cookies.
- Approximate location — derived from your IP address.
3. How we use information
We use the information we collect to:
- Respond to your inquiries and provide the services you request from us.
- Send you service-related communications, including appointment reminders, account updates, and transactional messages.
- Send marketing communications, but only if you have given us prior express consent to do so.
- Operate, maintain, secure, and improve our website and services.
- Comply with applicable laws, regulations, and legal requests.
4. SMS / text messaging privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent is kept confidential and will not be shared with any third parties. Information sharing with subcontractors who support our services (such as customer service providers or SMS platform vendors) is permitted solely to deliver the services you have requested, subject to written confidentiality obligations.
What SMS messages you may receive
If you opt in, Alpha L Partners LLC may send you:
- Transactional / service messages — such as customer support and promotional messages to users who interact with the website https://www.alphalpartners.com chat widget. Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry., including appointment reminders, booking confirmations, account updates, and replies to inquiries you initiate.
- Marketing messages — such as special offers, promotions, and service updates, sent only to recipients who specifically consented to marketing SMS in a separate, optional checkbox.
Marketing and transactional consent are collected separately. You may opt in to one, both, or neither, and your consent is never required to submit a form, purchase a product, or receive any service from us.
How we collect your SMS consent
We collect your consent to receive SMS messages through a clear, affirmative action, such as:
- Checking an optional, non-preselected consent checkbox on a web form at https://www.alphalpartners.com.
- Providing verbal opt-in during a phone call with a member of our team.
- Completing a paper form or in-person sign-up that includes SMS consent language.
We retain records of your opt-in for compliance and audit purposes.
Message frequency, fees, and carriers
Message frequency varies based on your interactions with us. Message and data rates may apply according to your wireless carrier's plan. Alpha L Partners LLC is not responsible for any charges you may incur from your mobile carrier. Carriers are not liable for delayed or undelivered messages.
HELP and STOP — your control
- Reply HELP to any message to receive support information. You can also email [email protected] or call 701-371-3884.
- Reply STOP to any message to unsubscribe from SMS messages from Alpha L Partners LLC. After you reply STOP, you will receive a single confirmation message, and we will not send you additional SMS messages unless you opt in again.
- Opting out of SMS does not opt you out of other forms of communication (such as email or phone), which you can manage separately.
SMS data sharing — explicit statement
Alpha L Partners LLC does not sell, rent, or share your mobile phone number, SMS opt-in status, or SMS consent records with any third parties or affiliates for their marketing or promotional purposes. We also do not share this information with affiliated companies for their independent marketing. The only circumstances in which mobile information may be shared are:
- With the SMS service providers and subcontractors we use to send messages on our behalf, solely to deliver the service you requested and under written confidentiality obligations.
- When required to comply with applicable law, legal process, or a lawful government request.
- To protect the rights, property, or safety of Alpha L Partners LLC, our customers, or others.
5. How we share information
Outside of the SMS-specific restrictions described above, we may share the other information we collect in the following limited circumstances:
- Service providers. Vendors that help us operate our business (for example, website hosting, email delivery, CRM, payment processing) receive only the information needed to perform their services and are bound by confidentiality obligations.
- Legal and safety. We may disclose information when we believe disclosure is required by law, regulation, legal process, or to protect the rights, property, or safety of Alpha L Partners LLC, our customers, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
6. Cookies & tracking technologies
Our website uses cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
7. Data security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping any login credentials you use with our services confidential.
8. Your rights & choices
Depending on where you live, you may have the right to:
- Access, correct, or delete personal information we hold about you.
- Object to or restrict certain processing of your personal information.
- Withdraw consent where processing is based on your consent (including withdrawing SMS consent by replying STOP).
- Receive a portable copy of your personal information.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before fulfilling your request.
9. Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] and we will take appropriate steps to delete it.
10. Third-party links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, if the changes are material, provide a more prominent notice. Your continued use of our website after changes take effect constitutes your acceptance of the updated policy.
12. Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Alpha L Partners LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]
Phone: 701-371-3884